Our IT Support Services provide on demand assistance for resolving IT issues
The always-on, always-connected reality of modern business has made IT an essential component, without which most companies grind to halt.
IT failures can occur without warning, and when they do, organizations are often left scrambling to identify root causes, repair vital technologies, and remediate and resolve any resultant complications.
At ABAS Ltd our IT Support Team can become your own – and you can rely on our knowledge and expertise to help you get back up and running and resolve issues when things go wrong.
We pride ourselves on delivering expert, efficient and friendly IT Support when you need it the most
Our IT Support Team is available to:
🟦 Install and configure computer hardware, software, systems, networks, printers and scanners
🟦 Plan and undertake scheduled maintenance upgrades
🟦 Troubleshooting and resolving employees’ IT issues
🟦 Responding to breakdowns and failures and effecting solutions
🟦 Investigating, diagnosing and solving computer software and hardware faults
🟦 Repairing and upgrading IT equipment
Types of IT Support offered
Here at ABAS Ltd, we provide different methods of IT Support with our goal always being to resolve your company’s IT issues in the shortest timeframe possible. Whether you need guidance through using an application or managing a situation or need hands-on support for hardware issues, we are here to help keep your IT processes running smoothly.
Phone IT support
A large number of smaller issues related to ‘how-to’ types of issues can be quickly resolved by our IT Support Team via a phone call.
Remote/Virtual IT Support
For more complex usage/application issues, our IT Support Team can remotely and securely connect to your devices, allowing us to check/change settings and perform direct troubleshooting without being physically at your office. This allows our IT Support Team to quickly address and fix some types of issues with minimal waiting time/downtime.
On-site IT Support
Sometimes, we simply need to be there in person, if there is a more serious or complicated issue or if solutions involve hardware manipulation. For situations like this, our IT Support Team can then be physically deployed to your company’s offices to effect necessary repairs and solutions.
With ABAS Ltd as your IT Support provider, you can rely on us to have your back, and get your IT processes back up and running when things go wrong.
